Independent business systems consultancy

Make NetSuite work better for the business.

Fajn Labs helps companies support, improve and extend NetSuite through administration, troubleshooting, SuiteScript, integrations, reporting and practical automation. Direct delivery in English or Spanish across Europe and the Americas.

Independent consultancy. No licence sales. No rotating support queue.

NetSuite focusedAdministration, technical support and development
English + SpanishBusiness and technical communication
Europe + AmericasRemote-first delivery across time zones
Founder-ledWork directly with the person doing the work
NetSuite services

Support the system you already have. Improve what is slowing you down.

Fajn Labs is strongest where day-to-day support, technical troubleshooting and development meet. Engage for one problem, a backlog, or ongoing capacity.

01 · OPERATE

NetSuite administration & support

Hands-on help for teams that need experienced technical ownership without another full-time administrator.

  • Roles, permissions & configuration
  • SuiteFlow & approvals
  • Saved searches, reports & dashboards
  • Incident troubleshooting & RCA
02 · BUILD

SuiteScript & customisation

Custom logic when native configuration is not enough, built with maintainability and supportability in mind.

  • SuiteScript 2.x / 2.1
  • Map/Reduce & scheduled processing
  • Suitelets, User Events & Client Scripts
  • Advanced PDF & transaction automation
03 · CONNECT

Integrations & APIs

Connect NetSuite to the systems your teams already rely on, and troubleshoot integrations that fail silently or unpredictably.

  • REST / SOAP / RESTlets
  • OAuth 2.0 / token-based authentication
  • Celigo and iPaaS troubleshooting
  • CRM, procurement, ecommerce & finance systems
04 · IMPROVE

Optimisation & cleanup

Reduce technical debt and remove the workarounds that make every change slower than it should be.

  • Account health review
  • Workflow and script rationalisation
  • Release-readiness checks
  • Performance and process improvements
05 · MOVE DATA

Data migration & operational changes

Structured support for imports, migrations and system changes that need validation, reconciliation and a controlled cutover.

  • CSV imports & data preparation
  • Historical data loads
  • Validation & reconciliation
  • UAT and cutover support
06 · AUTOMATE

Business process automation

Automate repetitive operational work around NetSuite and adjacent systems using APIs, workflow tools and pragmatic AI where it helps.

  • Approval and notification flows
  • Data movement between systems
  • n8n / API automations
  • Operational monitoring & alerts
Why Fajn Labs

A small consultancy should feel like an advantage, not a limitation.

You work directly with the person investigating the issue, designing the solution and documenting the result. That keeps context from being lost between sales, project management and delivery.

Direct technical ownershipNo handoff from salesperson to anonymous delivery queue.
Support-minded developmentChanges are designed to be understood, tested and supported after deployment.
Business context, not just codeTechnical work is tied to the operational problem the company needs to solve.
How engagements work

Start small. Prove value. Expand only when it makes sense.

01

Understand

Clarify the business problem, current behaviour, constraints and expected outcome.

02

Diagnose

Review configuration, scripts, logs, integrations and data until the root cause is clear.

03

Deliver

Implement the agreed change, test it and document what changed.

04

Support

Monitor the result, resolve follow-up issues and identify the next highest-value improvement.

Have a backlog instead of one issue?

Fajn Labs can work as fractional NetSuite capacity for support, administration, enhancements and integrations.

Discuss ongoing support
A leaner NetSuite model

Enterprise NetSuite expertise without enterprise consulting overhead.

Large support contracts and consulting firms make sense for some organisations. Others simply need experienced technical capacity that can diagnose the issue, implement the solution and document the result without layers of account management or unnecessary overhead.

TRADITIONAL CONSULTING

More layers

Account management, project management, larger minimum commitments and blended rates can make small or recurring NetSuite work unnecessarily expensive.

FULL-TIME HIRE

More fixed cost

Salary, employer costs, benefits and recruiting make sense when you need full-time capacity. They are harder to justify when you only need part of a NetSuite specialist each month.

FAJN LABS

Pay for useful capacity

Work directly with the technical person doing the work. Buy only the monthly capacity you need, with hourly rates that decrease as the commitment grows.

Transparent NetSuite pricing

Start at $39/hour. Go lower as monthly capacity grows.

Fajn Labs uses volume-based monthly pricing. The rate for the selected monthly commitment applies to all hours in that commitment. Larger recurring engagements can reach $29/hour or lower depending on scope, predictability and reserved capacity.

Flexible Support

Occasional NetSuite help

$39 / hour
1–10 hours / month

For troubleshooting, configuration, administration, reporting and small enhancements without a large monthly commitment.

  • NetSuite administration
  • Troubleshooting & root-cause analysis
  • Saved searches, reports & workflows
  • Small SuiteScript changes
Start with flexible support
Fractional NetSuite Capacity

Reserved monthly capacity

$29+ / hour
26+ hours / month

For companies that need meaningful recurring NetSuite capacity without adding another full-time employee. Pricing can decrease further for larger, predictable commitments.

  • Everything in Ongoing Support
  • Reserved monthly capacity
  • Development, integrations & automation
  • Custom rate for larger commitments
Discuss fractional capacity

Examples: 10 hours = $390 · 20 hours = $680 · 30 hours = $870. Larger recurring commitments are quoted based on scope and reserved capacity. Fixed-scope projects are quoted separately.

Beyond NetSuite

Google Workspace migrations, administration and technical support.

For companies that also need help moving data, administering Workspace or resolving technical issues across email, identity, DNS and collaboration tools.

Google Workspace migrationsGmail & mail flowDNSUser & admin supportIdentity / SSOData migrationGoogle DriveOperational automation

NetSuite remains the core Fajn Labs offer. Workspace and automation services are available when they support the broader systems environment.

Problems we solve

Complex NetSuite problems usually look simple from the outside.

Fajn Labs focuses on the problems that sit between configuration, custom code, integrations and finance operations.

INTEGRATIONS

The integration says success, but nothing happened.

Trace the full transaction path, isolate permissions, scripts or API behaviour, and prove the fix in a controlled environment.

FINANCE OPERATIONS

Month-end is blocked and nobody knows why.

Diagnose workflows, approvals, fixed assets, customisations and integrations until finance can move again.

ROOT CAUSE

Production behaved differently from what the UI showed.

Use logs, audit trails, System Notes and controlled reproduction to separate configuration, custom code and potential platform defects.

Start a conversation

What is the NetSuite problem you want off your plate?

Send a short description of the issue, project or backlog. Fajn Labs will reply with the next practical step and whether it is a good fit.

Emailinfo@fajnlabs.com
Core serviceNetSuite support, development & integrations
LanguagesEnglish · Español
DeliveryRemote · Europe & Americas